Payment Failure

Oops - something went wrong there!

There seems to have been an issue with your payment.

There is probably a simple reason your payment declined - we see this sometimes when people make overseas transactions on their cards. It’s usually because even though you have plenty of funds available, some banks are nervous about charges from outside of your home country. The best thing to do is to contact your card issuer and just let them know you would like to make a payment with us. They should then be able to open a security window for us to put the transaction through.

Another reason this may have happened is that we only take Visa and Mastercard (not Amex or Discovery card) so if you haven’t used one of these, you can pop your details in again now. 

We look forward to meeting you!

PS: We’re usually off hiking or cycling at the weekends, so if it’s a weekend it might take us a day or two to reply. Otherwise we’re pretty quick :-).

payment failure

Oops - these things happen!

AWESOME.

David Fetterolf USA, NY

March 2025

AWESOME. This trip was great because we had great guides.

Photo's of David's trip

Incredible, I've been telling everyone I know!

Tim Christian USA, IL

March 2025

Incredible, I've been telling everyone I know every day since we arrived home a week ago.Once in a lifetime trip. Super easy booking, great communication pre-trip. Georgia is THE BEST guide. Stewart Island and Ulva Island are an absolute must.

Photo's of Tim's trip

New Zealand Trails were excellent.

David Cole USA

March 2025

New Zealand was a wonderful country. Enjoyed the experience and New Zealand Trails were excellent.

Photo's of David's trip

Can’t get over how magical it was.

James and Kris January USA

March 2025

A trip of a lifetime! Not knowing what to expect, we were surprised at every corner. The guides were unbelievably great at helping us have such a great experience! Thank you from the bottom of our hearts! ???? I am replaying over and over in my mind! Can’t get over how magical it was. Great land, great people!

Photo's of James & Kris's trip

Fantastic, pleasant, learning experiences.

Johanne Manapat USA, SC

March 2025

Fantastic, pleasant, learning experiences.

Photo's of Johanne's trip