our
trips:
Payment Failure
Oops - something went wrong there!
There seems to have been an issue with your payment.
There is probably a simple reason your payment declined - we see this sometimes when people make overseas transactions on their cards. It’s usually because even though you have plenty of funds available, some banks are nervous about charges from outside of your home country. The best thing to do is to contact your card issuer and just let them know you would like to make a payment with us. They should then be able to open a security window for us to put the transaction through.
Another reason this may have happened is that we only take Visa and Mastercard (not Amex or Discovery card) so if you haven’t used one of these, you can pop your details in again now.
We look forward to meeting you!
PS: We’re usually off hiking or cycling at the weekends, so if it’s a weekend it might take us a day or two to reply. Otherwise we’re pretty quick :-).
Absolutely enjoyed it.
Sarla Jeet Australia, VIC
November 2024
Absolutely enjoyed it.
Photo's of Sarla's tripThe trip was wonderful and exceeded my expectations.
Bruce Polifka USA, CO
November 2024
The New Zealand Trails experience was awesome and the trip exceeded my expectations.
Photo's of Bruce's tripWonderful.
Anne Birkam USA, MI
November 2024
Wonderful.
Photo's of Anne's tripBest trip ever! Great country, fantastic guides.
Karen Mazurski Canada, ON
November 2024
Best trip ever! Great country, fantastic guides and even the weather cooperated!
Photo's of Karen's tripAll the highlights of the South Island.
Eileen Hughes USA, CO
November 2024
Jam packed with activity. I think we hit pretty much all the highlights of the South Island of New Zealand. New Zealand is such a beautiful varied country. Snow capped mountains, beautiful lakes, lush forests, oceans, bays and beaches. I’m so happy we got a taste of all of it on our Grand Explorer trip.
Photo's of Eileen's trip